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We Can Repair Any Kind of Gas Fireplace in Wheeling

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding warmth to your Wheeling home simple. Just move a switch or push a button for immediate heat.

They’re also relatively effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces need routine maintenance to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t stay on, the Experts at Comfort Masters Service Experts can help. Use our easy-to-follow hints first. If your fireplace still isn’t running correctly, contact us. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few reasons why your fireplace won’t turn on. Take off the ornamental plate beneath your fireplace to get at its parts.

  1. Is a breaker tripped? Inspect your home’s electrical panel and reset breakers as needed.
  2. Is the gas running? Make sure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to rekindle. Fasten the vent cap to halt drafts from putting it out.
  4. Pilot light lights but won’t stay on? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays lit but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you think there’s a problem with the thermocouple or thermopile, contact us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
  • Grinding or shrieking sounds? Have Comfort Masters Service Experts fix or replace the blower.
  • Odd scents? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it operate more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Make sure your fireplace is totally cooled.
  2. Turn the gas off by rotating the valve to “off.”
  3. Take out the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the inside of the fireplace with a vacuum hose attachment.
  6. Wipe down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Replace lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, examine the outside vent and discard debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is working correctly.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule periodic maintenance with us. These checks can potentially find trouble before they begin. We’ll test your components for damage. We’ll also make sure there aren’t any leaks and that pressurization levels are right.

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