What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Wheeling home and you’re not sure what to expect. It’s daunting enough to allow an air conditioner repair technician into your home, but then to wonder what they’re going to do could add a whole other level of concern. No worries! Comfort Masters Service Experts is here to fill you in on the basic air conditioner repair process so you’ll be ready when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not merely a thermostat settings problem. The repairman will confirm the thermostat is set to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be the only thing that’s keeping you from a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask to see the AC system. Like a doctor, the repairman will commence their trial and error diagnosis process. There are multiple things that could be the cause for an air conditioning system that isn’t operating properly, and it’s up the repairman to evaluate all the possible sources starting from the most usual issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will most likely check the air filter to verify it’s not obstructed or needs to be replaced. They will inspect your air conditioner’s refrigerant levels, verify the air condenser fan is rotating properly, verify that the size of your AC is appropriate for the size of your home, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system service tech has discovered the problem, he or she should explain all your options. The conversation will typically start with the technician explaining what the problem is, what part (if any) failed, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will involve changing out the part and fixing the issue, but might also include upgrading parts of the air conditioner, the AC itself, or your complete heating and AC system. In some cases, it may make more sense to buy a complete new heating and AC system, especially if the A/C system is past its prime, or prone to breaking down again and end up with you spending more on air conditioning repairs in the long run. The repairman will discuss how much time, effort, and cost it will take to fix the issue.

The technician may now explain what could have been done to prevent the issue or part failure and how to avoid a future problem from happening. This typically includes seasonal maintenance, which not only helps prevent an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair businesses will offer a yearly maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Finally, they will explain the process for repairing the failed part or correcting the issue. If you elect that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and schedule your new appointment to fix the AC. Or, if the part required is already obtainable on their vehicle, they will begin the AC repair work with your permission.

Always know that throughout Wheeling you’re in good hands with Comfort Masters Service Experts. Our service techs are NATE-certified and have undergone extensive background checks so you can feel comfortable with the people we send into your home. If you ever come across any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call day or night at 847-250-6729 and we’ll be happy to discuss the process.

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