What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Wheeling home and you’re not sure what to expect. It’s daunting enough to let an AC repairman into your home, but then to wonder what they’re going to do could add another level of anxiety. No worries! Comfort Masters Service Experts Heating & Air Conditioning is here to inform you on the standard air conditioner repair process so you canyou will be ready when an expert AC service technician needs to come out to your house.

It Starts Simple

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not just a thermostat settings problem. The repairman will verify the thermostat is set to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be all that’s keeping you from a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The repairman will then likely request to see the AC system. Similar to a doctor, the technician will commence their trial and error testing process. There are multiple things that could be the cause for an air conditioning system that isn’t operating properly, and it’s up the repairman to evaluate all the possible sources starting from the most standard issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will most likely check the air filter to verify it’s not obstructed or in need of replacing. They will inspect your air conditioner’s refrigerant levels, verify the air condenser fan is rotating properly, verify that the size of your air conditioner is appropriate for the size of your house, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning service tech has discovered the problem, he or she should explain all your options. The conversation will usually start with the repairman explaining what the issue is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will include changing out the part and fixing the issue, but could also include upgrading parts of the AC system, the air conditioner itself, or your entire HVAC system. In some cases, it may make more sense to buy a complete new heating and AC system, especially if the A/C system is past its prime, or likely to break down again and end up costing you more for air conditioning repairs in the long run. The technician will discuss how much time, effort, and cost it will take to fix the issue.

The technician may at this point explain what could have been done to prevent the problem or part failure and how to avoid a future problem from happening. This typically includes proactive maintenance, which not only helps prevent an air conditioning breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair companies will offer a yearly service plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Finally, they will explain the process for repairing the failed part or resolving the issue. If you elect that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts necessary and schedule your new appointment to fix the air conditioner. Or, if the part required is already obtainable on their vehicle, they will begin the AC repair work with your permission.

Keep in mind that throughout Wheeling you’re in good hands with Comfort Masters Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have been through extensive background checks so you can feel confident with the men and women we send into your home. If you ever come across any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call day or night at 847-250-6729 and we’ll be happy to discuss the process.

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