What is a Service Call Fee and How Does it Influence Me?

When looking for a reliable contractor, you may have stumbled across the term “service call fee.” Also called a “trip charge,” this fee is the amount an HVAC company requests for sending a technician to your home when your heater or cooling seems to be working poorly. 

Why Do HVAC Companies Charge a Service Call Fee? 

A service call fee includes the cost of traveling to your home. After all, this takes time, requires fuel, and produces wear and tear on the company vehicle. Don’t forget that service call fees don’t typically come with parts and labor if you decide on a repair or replacement. 

How Costly is a Service Call Fee? 

Every HVAC company chooses how much to charge for a service call. Some companies charge a standard or flat rate for any service call, while others raise the price if the home is somewhere outside the usual service radius. The particular cost varies by market and company, but you may expect an average trip charge to be anywhere from $79 to $129. 

Who Covers the Service Call Fee? 

If you request a service call, you will need to settle the trip charge regardless of what step you take later. For instance, you can choose to move forward with the technician’s recommended repair or replacement, depending on which choice is more cost effective. 

You are free to compile multiple job estimates from different HVAC companies—just be aware that you can end up paying a trip charge for each one. Even if you take no action after the initial service call, you will still owe the contractor a fee for coming to your home and completing diagnostics. 

How Can I Steer Clear of Paying a Service Call Fee? 

A smart way to minimize trip charges is to sign up for an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships offer a waived service call fee, and so we’ll come to your home and inspect your HVAC system for free. 

Other money-saving benefits of an HVAC maintenance membership consist of: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re looking into an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is happy to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement started. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re hoping to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 866-397-3787 today!