Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

This past May, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a man named Jimmy from the Raleigh metro who told Service Experts about a special project he was planning for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She relies on a wheelchair to move around and her house was not wheelchair accessible, due in large part to the size of the chair. When Jimmy realized the problem, he thought about remodeling the Tracy family’s home to make it entirely wheel-chair compatible. Unfortunately, due to the age of the home, it was going to be a larger project than he first thought. Finding his way around the obstacles, Jimmy elected to try turning the Tracy family’s carport into a wheelchair friendly mini-suite, which would include Kyla’s own bathroom, playroom, bedroom, and dining area.

Excited, Jimmy started calling local contractors, including electricians, building supply companies, and plumbers and they all said they would be happy to help and donate services and supplies. He called Service Experts of Raleigh for the heating and AC part of Kyla’s new mini suite. Our Service Experts employees went to Kyla’s home to find out more about the renovation and were blown away by how bright and kind Kyla was and they determined they had to be involved.

Kyla’s father, Jared Tracy, said he expected to pay for the $12,000 heating and AC system for his little girl’s new mini suite, but with the generosity of Lennox and RE Michel, the team at Service Experts was able to present the Tracy’s an invoice that read:

“We’re more than honored to present you with a total heating and AC system at not cost as long as we can all have a hug.”

The employees at Service Experts of Raleigh were overwhelmed to help provide such an incredible girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. But it’s not over yet. The Tracy family is fundraising to purchase a wheel-chair compatible vehicle to better transport their family. To learn more or to donate to the Tracy’s van, please go to their GoFundMe account.

Contact Us