No, we aren’t talking about Batman. We mean Mr. Bruce who helped our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (reasonably) wanted to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork assessed. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it serendipity?
He was utterly amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills bunch take pictures of him while he checked their home’s heating and air conditioning system. Looks to us like he was having fun.
At Comfort Masters Service Experts, we offer a 100% satisfaction guarantee and were delighted to hear that Bruce was living up to our word. The Mills shared that Bruce was “like the calming father figure” and included that he is the “kind of man you call on for help and can absolutely trust.”
As we train all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t certain they understood, the Mills said he took the time to explain it again.
Just like the Mills, several homeowners have to make choices that affect their heating and A/C systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved?
On top of having answers to their questions, the Mills learned the importance of having thorough maintenance of an older system and, more important, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to share answers that were all happy and rainbows, he was honest and explained that the decisions made when choosing which heating and A/C system to invest in for your home affects your indoor air quality and the health of your kiddos (and their lungs!).
We are so proud of Bruce and him helping the Mills family with their recent air conditioning safety inspection and tune-up service. If you have an older system you want to upgrade, have issues with your indoor air quality, or are in need of a seasonal tune-up, call Comfort Masters Service Experts today and we’ll get you set up with one of our amazing technicians, just like Bruce!