10 Questions to Ask an HVAC Contractor

Selecting the ideal HVAC contractor to replace or service your home comfort system can feel intimidating. That choice is significant because the contractor you hire seriously impacts your HVAC system’s quality, longevity and efficiency for years to come.

To help you make an informed decision, research several companies in your neighborhood that might be a good fit for the job. Once you create a shortlist of a handful of candidates with enough experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance ought to be the first question on the list. Hiring a licensed contractor makes sure that they satisfy the state and local requirements for HVAC companies. Then, insurance protects you from liability in case of accidents during the course of the project. A respectable HVAC contractor can supply verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing a system that is too big or too small causes inefficient performance and could decrease the unit’s life span. A seasoned contractor can assess your home and figure out the appropriate heating and cooling capacity of your new HVAC equipment for the greatest possible comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and AC brands offer products with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you find the most appropriate fit for your specifications. To get an idea of equipment quality and prices, give consideration to making a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal one. With an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you recognize where your money is going. Seek estimates from several HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, prices that seem too good to be true don’t always bring on the savings you are hoping to get. You’ll likely end up with substandard equipment and poor customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Still, you should also inquire about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are vital to optimize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your installer encourages solid long-term HVAC performance. It also will help you avoid having to restart your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work requires permits from local or state authorities. A reputable contractor should handle this process on their own, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to understand how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they expect full payment when the project is done.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will change based on the project’s size and scope. Still, having a clear timeline is crucial to reduce disruption to your day-to-day routine. Your contractor should provide a realistic time frame to bring the project to its conclusion and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to advise you on ways to maximize energy efficiency with a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a smaller heating and cooling system. The result is a more wallet-friendly up-front investment and lower utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we recognize that choosing the right HVAC contractor is a major decision you shouldn’t take lightly. As industry leaders with years of experience, and as one of almost 100 Service Experts locations across North America, the team at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and knowing we performed a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to give us a call at 866-397-3787. Any time you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the appropriate decisions for your heating and cooling needs.

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